PRX Privacy Policy
Updated: 27 August 2026 · PRX Enterprises Pty Ltd · ABN 97 682 267 769
Table of Contents
1. What is personal information? · 2. What personal information do we collect? · 3. How do we collect your personal information? · 4. Collecting personal information from third parties · 5. How do we use your personal information? · 6. Disclosure of personal information to third parties · 6A. Card-Linked Offers and Payment Card Network Data Sharing · 7. Transfer of personal information overseas · 8. How do we protect your personal information? · 9. Online activity, cookies and analytics · 10. Direct marketing · 11. Retention of personal information · 12. How to access and correct your personal information · 13. Links to third party sites · 14. Inquiries and complaints · 15. How to contact us
PRX Vault values and respects the privacy of the people we deal with. PRX Vault is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations. This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. If you have questions about this Policy or how we handle your personal information, please contact us at support@prxvault.com.au.
Section 1: What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly, such as your name, or indirectly.
Section 2: What personal information do we collect?
The personal information we collect depends on the nature of your dealings with us or what you choose to share with us. This includes your name, mailing or street address, date of birth, email address and phone number. Where you have consented to analytics, we also collect usage and behavioural data such as pages visited, features used and interactions within the PRX Platforms. This data is associated with your account but does not include sensitive financial information such as card numbers or transaction amounts. You do not have to provide personal information, but we may not be able to provide services if you choose not to provide it.
Section 3: How do we collect your personal information?
We collect your personal information directly from you when you interact with us over the phone, in person, online, participate in surveys, attend events, subscribe to our mailing list, or apply for a position with us.
Section 4: Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources to create market insight reports.
Section 5: How do we use your personal information?
We use personal information to provide information or services you request; deliver a more personalised experience; improve the quality of our services; support internal administrative purposes; and undertake marketing and research purposes.
Section 6: Disclosure of personal information to third parties
We may disclose your personal information to third-party service providers, including IT providers, marketing providers, professional services advisors, and parties that facilitate the issue and distribution of prepaid debit cards used in the PRX Vault program.
Section 6A: Card-Linked Offers and Payment Card Network Data Sharing
When you link a payment card to participate in PRX’s card-linked offers program, powered by PokitPal, you authorise PRX to share your payment card information with PokitPal and the relevant Payment Card Network, such as Visa or Mastercard, to enable transaction monitoring; allow the Payment Card Network to monitor eligible transactions on your linked card to identify qualifying purchases at participating merchants; and receive transaction details so we can credit cashback, rewards or tokens. This data sharing is necessary to deliver card-linked offers. You can opt out at any time by delinking your card in account settings or contacting support@prxvault.com.au. For more information, refer to PokitPal’s Privacy Policy.
Section 7: Transfer of personal information overseas
Some third-party service providers may be based outside Australia, including in the USA. This includes PostHog Inc. (USA), which processes behavioural analytics data on our behalf. We take reasonable steps to ensure data security and appropriate privacy practices are maintained. We only disclose to overseas third parties if you have given consent, the recipient is subject to substantially similar privacy laws, or disclosure is required by Australian law.
Section 8: How do we protect your personal information?
We take reasonable steps to keep your personal information confidential and secure by maintaining robust physical security, restricting access to personnel who need it, and implementing technological measures such as anti-virus software and firewalls.
Section 9: Online activity, cookies and analytics
Our digital channels use cookies and analytics services to help deliver a secure and optimised experience. Cookies recognise when your device has visited our website, improving your experience. We use Google Analytics for website traffic and visitor behaviour, Meta Pixel for advertising measurement, and PostHog for product analytics including page views, feature usage and user journeys within the PRX web application. These tools collect behavioural data such as pages visited, features used, buttons clicked and session duration. They do not collect sensitive financial information such as card numbers, transaction amounts or account balances. When you first visit the PRX Platforms, a consent banner will ask you to accept or reject non-essential analytics cookies and tracking. Accept All enables these analytics tools; Reject disables non-essential analytics while core functionality remains unaffected. You can change your choice at any time using the Cookie Preferences link in the website footer. Essential cookies used for authentication and security cannot be disabled.
Section 10: Direct marketing
We may send you direct marketing communications about our services if you have requested or consented to receive them. These may be sent via mail, SMS, fax or email in accordance with the Australian Spam Act 2003 (Cth). You may opt out at any time by following unsubscribe instructions or contacting us.
Section 11: Retention of personal information
We will not keep your personal information longer than we need to. In most cases, we retain it for the duration of your relationship with us unless required by law. We may close inactive accounts after 12 months and remove associated balances.
Section 12: How to access and correct your personal information
We endeavour to keep your personal information accurate and up to date. If you wish to access or correct your personal information, please email support@prxvault.com.au and we will usually respond within 7 days.
Section 13: Links to third party sites
Our website may contain links to third-party websites. We make no representations about their privacy practices and are not responsible for their privacy policies or content. We encourage you to read their privacy policies.
Section 14: Inquiries and complaints
For complaints about how we handle your personal information, please contact us at support@prxvault.com.au. We allow up to 7 days to respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au/.
Section 15: How to contact us
If you have questions about our handling of your personal information or this Policy, contact us at support@prxvault.com.au. By interacting with PRX Vault platforms and services you acknowledge that you have read, understood and agree to this Privacy Policy. PRX Enterprises Pty Ltd · ABN 97 682 267 769
PRX Privacy Policy
Updated: 27 August 2026 · PRX Enterprises Pty Ltd · ABN 97 682 267 769
Table of Contents
1. What is personal information? · 2. What personal information do we collect? · 3. How do we collect your personal information? · 4. Collecting personal information from third parties · 5. How do we use your personal information? · 6. Disclosure of personal information to third parties · 6A. Card-Linked Offers and Payment Card Network Data Sharing · 7. Transfer of personal information overseas · 8. How do we protect your personal information? · 9. Online activity, cookies and analytics · 10. Direct marketing · 11. Retention of personal information · 12. How to access and correct your personal information · 13. Links to third party sites · 14. Inquiries and complaints · 15. How to contact us
PRX Vault values and respects the privacy of the people we deal with. PRX Vault is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations. This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. If you have questions about this Policy or how we handle your personal information, please contact us at support@prxvault.com.au.
Section 1: What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly, such as your name, or indirectly.
Section 2: What personal information do we collect?
The personal information we collect depends on the nature of your dealings with us or what you choose to share with us. This includes your name, mailing or street address, date of birth, email address and phone number. Where you have consented to analytics, we also collect usage and behavioural data such as pages visited, features used and interactions within the PRX Platforms. This data is associated with your account but does not include sensitive financial information such as card numbers or transaction amounts. You do not have to provide personal information, but we may not be able to provide services if you choose not to provide it.
Section 3: How do we collect your personal information?
We collect your personal information directly from you when you interact with us over the phone, in person, online, participate in surveys, attend events, subscribe to our mailing list, or apply for a position with us.
Section 4: Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources to create market insight reports.
Section 5: How do we use your personal information?
We use personal information to provide information or services you request; deliver a more personalised experience; improve the quality of our services; support internal administrative purposes; and undertake marketing and research purposes.
Section 6: Disclosure of personal information to third parties
We may disclose your personal information to third-party service providers, including IT providers, marketing providers, professional services advisors, and parties that facilitate the issue and distribution of prepaid debit cards used in the PRX Vault program.
Section 6A: Card-Linked Offers and Payment Card Network Data Sharing
When you link a payment card to participate in PRX’s card-linked offers program, powered by PokitPal, you authorise PRX to share your payment card information with PokitPal and the relevant Payment Card Network, such as Visa or Mastercard, to enable transaction monitoring; allow the Payment Card Network to monitor eligible transactions on your linked card to identify qualifying purchases at participating merchants; and receive transaction details so we can credit cashback, rewards or tokens. This data sharing is necessary to deliver card-linked offers. You can opt out at any time by delinking your card in account settings or contacting support@prxvault.com.au. For more information, refer to PokitPal’s Privacy Policy.
Section 7: Transfer of personal information overseas
Some third-party service providers may be based outside Australia, including in the USA. This includes PostHog Inc. (USA), which processes behavioural analytics data on our behalf. We take reasonable steps to ensure data security and appropriate privacy practices are maintained. We only disclose to overseas third parties if you have given consent, the recipient is subject to substantially similar privacy laws, or disclosure is required by Australian law.
Section 8: How do we protect your personal information?
We take reasonable steps to keep your personal information confidential and secure by maintaining robust physical security, restricting access to personnel who need it, and implementing technological measures such as anti-virus software and firewalls.
Section 9: Online activity, cookies and analytics
Our digital channels use cookies and analytics services to help deliver a secure and optimised experience. Cookies recognise when your device has visited our website, improving your experience. We use Google Analytics for website traffic and visitor behaviour, Meta Pixel for advertising measurement, and PostHog for product analytics including page views, feature usage and user journeys within the PRX web application. These tools collect behavioural data such as pages visited, features used, buttons clicked and session duration. They do not collect sensitive financial information such as card numbers, transaction amounts or account balances. When you first visit the PRX Platforms, a consent banner will ask you to accept or reject non-essential analytics cookies and tracking. Accept All enables these analytics tools; Reject disables non-essential analytics while core functionality remains unaffected. You can change your choice at any time using the Cookie Preferences link in the website footer. Essential cookies used for authentication and security cannot be disabled.
Section 10: Direct marketing
We may send you direct marketing communications about our services if you have requested or consented to receive them. These may be sent via mail, SMS, fax or email in accordance with the Australian Spam Act 2003 (Cth). You may opt out at any time by following unsubscribe instructions or contacting us.
Section 11: Retention of personal information
We will not keep your personal information longer than we need to. In most cases, we retain it for the duration of your relationship with us unless required by law. We may close inactive accounts after 12 months and remove associated balances.
Section 12: How to access and correct your personal information
We endeavour to keep your personal information accurate and up to date. If you wish to access or correct your personal information, please email support@prxvault.com.au and we will usually respond within 7 days.
Section 13: Links to third party sites
Our website may contain links to third-party websites. We make no representations about their privacy practices and are not responsible for their privacy policies or content. We encourage you to read their privacy policies.
Section 14: Inquiries and complaints
For complaints about how we handle your personal information, please contact us at support@prxvault.com.au. We allow up to 7 days to respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au/.
Section 15: How to contact us
If you have questions about our handling of your personal information or this Policy, contact us at support@prxvault.com.au. By interacting with PRX Vault platforms and services you acknowledge that you have read, understood and agree to this Privacy Policy. PRX Enterprises Pty Ltd · ABN 97 682 267 769
PRX Privacy Policy
Updated: 27 August 2026 · PRX Enterprises Pty Ltd · ABN 97 682 267 769
Table of Contents
1. What is personal information? · 2. What personal information do we collect? · 3. How do we collect your personal information? · 4. Collecting personal information from third parties · 5. How do we use your personal information? · 6. Disclosure of personal information to third parties · 6A. Card-Linked Offers and Payment Card Network Data Sharing · 7. Transfer of personal information overseas · 8. How do we protect your personal information? · 9. Online activity, cookies and analytics · 10. Direct marketing · 11. Retention of personal information · 12. How to access and correct your personal information · 13. Links to third party sites · 14. Inquiries and complaints · 15. How to contact us
PRX Vault values and respects the privacy of the people we deal with. PRX Vault is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations. This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. If you have questions about this Policy or how we handle your personal information, please contact us at support@prxvault.com.au.
Section 1: What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly, such as your name, or indirectly.
Section 2: What personal information do we collect?
The personal information we collect depends on the nature of your dealings with us or what you choose to share with us. This includes your name, mailing or street address, date of birth, email address and phone number. Where you have consented to analytics, we also collect usage and behavioural data such as pages visited, features used and interactions within the PRX Platforms. This data is associated with your account but does not include sensitive financial information such as card numbers or transaction amounts. You do not have to provide personal information, but we may not be able to provide services if you choose not to provide it.
Section 3: How do we collect your personal information?
We collect your personal information directly from you when you interact with us over the phone, in person, online, participate in surveys, attend events, subscribe to our mailing list, or apply for a position with us.
Section 4: Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources to create market insight reports.
Section 5: How do we use your personal information?
We use personal information to provide information or services you request; deliver a more personalised experience; improve the quality of our services; support internal administrative purposes; and undertake marketing and research purposes.
Section 6: Disclosure of personal information to third parties
We may disclose your personal information to third-party service providers, including IT providers, marketing providers, professional services advisors, and parties that facilitate the issue and distribution of prepaid debit cards used in the PRX Vault program.
Section 6A: Card-Linked Offers and Payment Card Network Data Sharing
When you link a payment card to participate in PRX’s card-linked offers program, powered by PokitPal, you authorise PRX to share your payment card information with PokitPal and the relevant Payment Card Network, such as Visa or Mastercard, to enable transaction monitoring; allow the Payment Card Network to monitor eligible transactions on your linked card to identify qualifying purchases at participating merchants; and receive transaction details so we can credit cashback, rewards or tokens. This data sharing is necessary to deliver card-linked offers. You can opt out at any time by delinking your card in account settings or contacting support@prxvault.com.au. For more information, refer to PokitPal’s Privacy Policy.
Section 7: Transfer of personal information overseas
Some third-party service providers may be based outside Australia, including in the USA. This includes PostHog Inc. (USA), which processes behavioural analytics data on our behalf. We take reasonable steps to ensure data security and appropriate privacy practices are maintained. We only disclose to overseas third parties if you have given consent, the recipient is subject to substantially similar privacy laws, or disclosure is required by Australian law.
Section 8: How do we protect your personal information?
We take reasonable steps to keep your personal information confidential and secure by maintaining robust physical security, restricting access to personnel who need it, and implementing technological measures such as anti-virus software and firewalls.
Section 9: Online activity, cookies and analytics
Our digital channels use cookies and analytics services to help deliver a secure and optimised experience. Cookies recognise when your device has visited our website, improving your experience. We use Google Analytics for website traffic and visitor behaviour, Meta Pixel for advertising measurement, and PostHog for product analytics including page views, feature usage and user journeys within the PRX web application. These tools collect behavioural data such as pages visited, features used, buttons clicked and session duration. They do not collect sensitive financial information such as card numbers, transaction amounts or account balances. When you first visit the PRX Platforms, a consent banner will ask you to accept or reject non-essential analytics cookies and tracking. Accept All enables these analytics tools; Reject disables non-essential analytics while core functionality remains unaffected. You can change your choice at any time using the Cookie Preferences link in the website footer. Essential cookies used for authentication and security cannot be disabled.
Section 10: Direct marketing
We may send you direct marketing communications about our services if you have requested or consented to receive them. These may be sent via mail, SMS, fax or email in accordance with the Australian Spam Act 2003 (Cth). You may opt out at any time by following unsubscribe instructions or contacting us.
Section 11: Retention of personal information
We will not keep your personal information longer than we need to. In most cases, we retain it for the duration of your relationship with us unless required by law. We may close inactive accounts after 12 months and remove associated balances.
Section 12: How to access and correct your personal information
We endeavour to keep your personal information accurate and up to date. If you wish to access or correct your personal information, please email support@prxvault.com.au and we will usually respond within 7 days.
Section 13: Links to third party sites
Our website may contain links to third-party websites. We make no representations about their privacy practices and are not responsible for their privacy policies or content. We encourage you to read their privacy policies.
Section 14: Inquiries and complaints
For complaints about how we handle your personal information, please contact us at support@prxvault.com.au. We allow up to 7 days to respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au/.
Section 15: How to contact us
If you have questions about our handling of your personal information or this Policy, contact us at support@prxvault.com.au. By interacting with PRX Vault platforms and services you acknowledge that you have read, understood and agree to this Privacy Policy. PRX Enterprises Pty Ltd · ABN 97 682 267 769
© 2026 PRX Vault™, All Rights Reserved
Powered by value, built for community, driven by impact.
© 2026 PRX Vault™, All Rights Reserved
Powered by value, built for community, driven by impact.
Company
Privacy Policy
Terms & Conditions
© 2026 PRX Vault™, All Rights Reserved
Powered by value, built for community, driven by impact.
Company
Privacy Policy
Terms & Conditions